So my wonderful, beautiful Vaio was dying. Randomly shutting off at the most inconvenient times. And then it got worse....you'd turn it on, 5 minutes later it shut off. 1 hour later, you could get it to come back on, only to repeat the process. I was 98% sure it was the CPU overheating. I was pretty sure that'd call for them shipping it off to Sony to be repaired. So, last night we headed to Jackson to take my baby back to Best Buy(gotta love a warranty).
Let me tell you how I envisioned this happening; We'd walk up to the Geek Squad desk, and someone would immediately ask what was wrong. I'd tell them my baby was overheating and shutting off almost constantly. They would, of course, turn it on and watch it turn off, smile at me sympathetically even, maybe. Then I would be told they were shipping it off to Sony for them to repair, and it would take x amount of time.
Now, let me tell you how things really went down; We walked to the Geek Squad counter, stood there for almost a minute while the 7 or 8 people behind it laughed and talked. Finally, a guy comes up to us(looking completely put out he had to leave his group of friends and actually do his job), we tell him what's happening. The guy stands there, drumming his hands on the counter looking at us like we're completely effing insane for a solid 2 minutes. I shit you not. 2 minutes. Bang-bang-tap-drum-tap-bang-drum-tap-tap. Stare.Stare.Eyeroll.Stare.Sigh.Stare. 2 minutes of this. Eventually he grabs my laptop spins it around, turns it on, and says log in(to Brandy, cause you know, I'm a girl and all...I can't possibly begin to comprehend logging onto my laptop, let alone even begin to imagine what could possibly be causing it to power off). He says he's going to stress the system. Ok, good deal, you do that, it'll shut off, we'll discuss what we're going to do. HA! So, of course, it shuts off, but he's all "I don't know if it shut down or the battery died." Srsly? You don't know? Here's a clue, buddy...perhaps if you stayed within viewing distance of the thing you'd know....Over an hour we're there.....I'm getting talked over(I'm a girl, no brain obviously). The guy is just pissing me off more and more and more, I just want to reach over the counter, pick up my laptop and smash it into the ground and yell "Well there's your problem, the piece of shit is in 4 pieces!!"......finally I get this "We're going to run diagnostics.....anything on here you couldn't stand to lose?" No, I say, I backed everything up myself. I don't need to pay you $100 to do that. A look at Brandy with a cocked eyebrow, he just shakes his head to no(he was so mad a silent head shake was a blessing)...a piece of paper comes flying across the counter for Brandy to sign(remember, I'm a girl, I can't operate an ink pen) and that was that. I walked out of Best Buy without my laptop, without knowing what was wrong, how long Best Buy was going to have it, what they were going to do, if they were shipping it to Sony, and an estimate of how long that would take.
(P.S.I'm not sure what's up with the condition of my baby being listed as 'cracked' on the piece of paper...but um, it wasn't...you better remember that and not fix an imaginary problem.)
You seriously had to be there. I'm talking rude to the extreme.
The quickest way to get my bitchdar flying is to completely ignore me and what I'm saying just because I'm a woman. Yes, I do have a brain in my pretty little head, and, sometimes, I even manage to put together complete thoughts and sentences. *Gasp*
Another thing that'll get my panties in a bunch real quick like--go ahead and act like I'm inconveniencing you, making you do your job and all. Heaven forbid you do what you're paid to do. The world just might explode.
So, yah, Geek Squad in the Jackson Best Buy, YOU FAIL. Your customer service blows. Maybe you should work on some people skills.....I mean, I'm sorry you have to wear those pants pulled up to your armpits and all, but it really isn't my fault.
On a positive note, we did walk out with some RAM for the desktop, so I've been able to get CS4 loaded on here and get some work done :o)
In other news...... ;o)
Did yall see that?? There...just behind you, over the tree....it was a flying pig!!!
Just lookie what I caught....
Brandy. Reading Eclipse. Score.
And nothing burst into flames.
Oooh, and lookie what he brought home today!
Alee had already eaten Jacob)
Yum. Chocolate. New Moon. Win-Win situation!
Speaking of New Moon, I am less than excited abut the soundtrack :/
I just can not get excited about that list of songs. At all. True, I hated the Twilight soundtrack in the beginning, but at least it had hope. This one is going to take a miracle. And maybe several Long Island Iced Teas.
And what's up with the black Volvo Suckmit? Srsly? You are brave, I'll give you that. Black Volvo? Do I squeal in a pitch only dogs can hear when I see a black Volvo? No. That's for Shiny silver Volvos. You know, like the one Edward drives. Black? Ppppfffffttttt.
Whatever Suckmit.
My rambling has run out, I guess.....I keep finding myself opening another tab and getting stuck at Facebook :P
Let me tell you how I envisioned this happening; We'd walk up to the Geek Squad desk, and someone would immediately ask what was wrong. I'd tell them my baby was overheating and shutting off almost constantly. They would, of course, turn it on and watch it turn off, smile at me sympathetically even, maybe. Then I would be told they were shipping it off to Sony for them to repair, and it would take x amount of time.
Now, let me tell you how things really went down; We walked to the Geek Squad counter, stood there for almost a minute while the 7 or 8 people behind it laughed and talked. Finally, a guy comes up to us(looking completely put out he had to leave his group of friends and actually do his job), we tell him what's happening. The guy stands there, drumming his hands on the counter looking at us like we're completely effing insane for a solid 2 minutes. I shit you not. 2 minutes. Bang-bang-tap-drum-tap-bang-drum-tap-tap. Stare.Stare.Eyeroll.Stare.Sigh.Stare. 2 minutes of this. Eventually he grabs my laptop spins it around, turns it on, and says log in(to Brandy, cause you know, I'm a girl and all...I can't possibly begin to comprehend logging onto my laptop, let alone even begin to imagine what could possibly be causing it to power off). He says he's going to stress the system. Ok, good deal, you do that, it'll shut off, we'll discuss what we're going to do. HA! So, of course, it shuts off, but he's all "I don't know if it shut down or the battery died." Srsly? You don't know? Here's a clue, buddy...perhaps if you stayed within viewing distance of the thing you'd know....Over an hour we're there.....I'm getting talked over(I'm a girl, no brain obviously). The guy is just pissing me off more and more and more, I just want to reach over the counter, pick up my laptop and smash it into the ground and yell "Well there's your problem, the piece of shit is in 4 pieces!!"......finally I get this "We're going to run diagnostics.....anything on here you couldn't stand to lose?" No, I say, I backed everything up myself. I don't need to pay you $100 to do that. A look at Brandy with a cocked eyebrow, he just shakes his head to no(he was so mad a silent head shake was a blessing)...a piece of paper comes flying across the counter for Brandy to sign(remember, I'm a girl, I can't operate an ink pen) and that was that. I walked out of Best Buy without my laptop, without knowing what was wrong, how long Best Buy was going to have it, what they were going to do, if they were shipping it to Sony, and an estimate of how long that would take.
(P.S.I'm not sure what's up with the condition of my baby being listed as 'cracked' on the piece of paper...but um, it wasn't...you better remember that and not fix an imaginary problem.)
You seriously had to be there. I'm talking rude to the extreme.
The quickest way to get my bitchdar flying is to completely ignore me and what I'm saying just because I'm a woman. Yes, I do have a brain in my pretty little head, and, sometimes, I even manage to put together complete thoughts and sentences. *Gasp*
Another thing that'll get my panties in a bunch real quick like--go ahead and act like I'm inconveniencing you, making you do your job and all. Heaven forbid you do what you're paid to do. The world just might explode.
So, yah, Geek Squad in the Jackson Best Buy, YOU FAIL. Your customer service blows. Maybe you should work on some people skills.....I mean, I'm sorry you have to wear those pants pulled up to your armpits and all, but it really isn't my fault.
On a positive note, we did walk out with some RAM for the desktop, so I've been able to get CS4 loaded on here and get some work done :o)
In other news...... ;o)
Did yall see that?? There...just behind you, over the tree....it was a flying pig!!!
Just lookie what I caught....
Brandy. Reading Eclipse. Score.
And nothing burst into flames.
Oooh, and lookie what he brought home today!
Alee had already eaten Jacob)
Yum. Chocolate. New Moon. Win-Win situation!
Speaking of New Moon, I am less than excited abut the soundtrack :/
I just can not get excited about that list of songs. At all. True, I hated the Twilight soundtrack in the beginning, but at least it had hope. This one is going to take a miracle. And maybe several Long Island Iced Teas.
And what's up with the black Volvo Suckmit? Srsly? You are brave, I'll give you that. Black Volvo? Do I squeal in a pitch only dogs can hear when I see a black Volvo? No. That's for Shiny silver Volvos. You know, like the one Edward drives. Black? Ppppfffffttttt.
Whatever Suckmit.
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